Medical Practice Transformation
Oversaw facility planning, supply chain, budgeting, patient services, call center operations, labor scheduling, utilization, and productivity metrics to improve patient experience, cycle times, and profitability.
Proof Points
These are review-ready summaries based on Ivo (John) Nikolic's professional background and can be refined into full case studies.
Oversaw facility planning, supply chain, budgeting, patient services, call center operations, labor scheduling, utilization, and productivity metrics to improve patient experience, cycle times, and profitability.
Led a non-technical operation into a new digital era through WMS implementation, voice-enabled picking, stronger inventory control, improved safety, and better picking productivity.
Led teams through successful ERP conversion, maintenance modernization, inspections, quality assurance, and contract administration while decreasing maintenance downtime, improving safety, reducing accidents, and reducing employee injuries.